Shipping Policy

Order Dispatch
A majority of orders received before 4pm on any Working Day are processed and dispatched the same day on our 1-2 day courier service. Our couriers deliver and collect orders from our dispatch locations Monday to Friday (excluding Bank Holidays and other public holidays). Most orders will be received the next day except customers based in Scotland and Ireland.

Track your Order
Once an order has been dispatched, an email is sent to the invoice email address confirming the order has left the Dispatch Depot. Within this email will also be a tracking link to track the progress of the order.
If you need to contact us regarding the status of an order please email customer services on Most enquiries are responded to within 1 hour, during normal business hours.

Delivery Charge and where do we deliver ?
We deliver throughout mainland UK including England, Wales, Scotland. The delivery charge is fixed at £3.50 for both our 3 bottle box and 6 bottle box.

eco-mate Boxes
SUPA paper bottles are protected by double wall branded cardboard boxes assembled using copper staples, biodegradable adhesives and water-based inks. All our cardboard is responsibly resourced and recycled.